Shipping policy

Shipping Policy

We aim to process and ship all orders as quickly as possible.

Processing Time

Most orders ship within 1–2 business days after purchase.
In some cases, processing may take up to 5 business days, but never longer.

Please note:

  • Processing time does not include shipping/transit time.

  • Business days are Monday–Friday, excluding holidays.

Product-Specific Shipping

Some items may have different processing times due to production, demand, or limited releases. Any product-specific shipping details will be clearly stated in the product description. Please review these details carefully before placing your order.

Shipping Confirmation & Tracking

Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear after shipment.

Delivery Responsibility

We are not responsible for:

  • Delays caused by the shipping carrier

  • Lost or stolen packages once marked as delivered

  • Incorrect shipping information provided at checkout

Please ensure your shipping address is accurate before completing your purchase.

Contact

For shipping-related questions, contact us at:
info.vividaddiction@gmail.com